Personally i don’t like put anyone in the BCC list when sending email, the BCC behaviour always bring me to the subject of trust. The BCC goes much deeper after reading this – BCC is evil.
Tips to write a better email by Chase Clemons. I like the chapter 11 – What is a good way to reply email when customer said “You service sucks!”.
New terms VSRE learnt yesterday night before sleep. I like the idea so spread the word.
VSRE – Very short reply expected
VSRA – Very short reply accepted (from david burela)